What is your cancellation fee for residential appointments?

We understand that you may need to cancel an appointment, and in such cases, we request that you let us know at least 24 hours before the scheduled appointment. If you cancel below this time, we may have to charge you a fee, as our team would have already made plans for your visit. We try to be reasonable about genuine emergencies, so if there are changes in your plan, let us know as soon as possible, and we will try to accommodate you. For recurring clients, we track cancellation patterns to ensure our scheduling remains fair and sustainable for everyone. Clear communication goes a long way in keeping things running smoothly.