Commercial & Residential Cleaning Services in Manhattan, NY

Yes. We serve neighborhoods across Manhattan, including the Financial District, Chelsea, Midtown, the Upper East Side, the Upper West Side, Harlem, SoHo, Tribeca, Washington Heights, Inwood, and surrounding areas. Because access varies by property, we ask clients to share doorman procedures, service-entrance rules, elevator reservations, or walk-up details before the appointment. If you are unsure about your building or block, contact us and we will confirm availability.

Booking is straightforward and takes just a few minutes. You can schedule your cleaning directly through our website using the online booking form, where you select your service type, preferred date, and time. Alternatively, you can call or email us to speak with a team member who will walk you through your options. Once your appointment is confirmed, you will receive a reminder ahead of your scheduled visit. Cleaning Master keeps the process simple because we know Manhattan residents and business owners are busy. There are no complicated intake forms or long waiting periods. Just pick your service and let us handle the rest.

Yes, every cleaner on our team is thoroughly background-checked before they ever step into a client's home or business. We take the trust you place in us seriously, which is why our hiring process is thorough, and our staff is held to a consistent standard of professionalism and conduct. We are also fully insured, so you are protected in the unlikely event that something is damaged during a cleaning visit. This level of accountability is part of why so many Manhattan residents and businesses have relied on us since 2012. Your safety and peace of mind are priorities we never compromise on.

Yes, our cleaners arrive fully equipped with everything needed to complete your service. You do not need to provide mops, vacuums, cleaning solutions, or any other supplies unless you have a specific product you prefer us to use in your space. Our team comes prepared with professional-grade equipment suited to different surface types and cleaning tasks. If you have preferences around particular products, such as fragrance-free or allergen-conscious formulas, just let us know when booking, and we will do our best to accommodate. The goal is to make the experience as seamless as possible for you from start to finish.

Pricing depends on factors such as the size of your space, the type of service you need, and how frequently you would like us to visit. A standard apartment cleaning is priced differently from a deep clean or a post-construction job. We believe in transparent, competitive pricing with no hidden fees, so you will always know what you are paying before we arrive. For residential clients, our pricing page on the website gives a helpful starting point. Commercial clients can request a custom quote based on square footage and scope of work. Reach out today, and we will put together a clear estimate for you.

Absolutely. Many of our Manhattan clients set up weekly, biweekly, or monthly cleaning schedules to keep their homes or offices consistently maintained. Recurring plans are a practical choice for busy New Yorkers who want a clean space without having to think about it each time. We work with you to find a frequency and time slot that fits your routine, and we assign consistent team members where possible so you are not dealing with a different crew every visit. Cleaning Master makes it easy to stay on top of cleanliness without the hassle of having to rebook from scratch each time. Consistency is something we genuinely deliver.

No, you don’t have to be home. Many clients leave a key, code, or instructions for entry. Just make sure we know how to access your home and where to lock up when we finish.

Yes. When a co-op board or management company requests vendor information, access forms, or background-check documentation for recurring cleaner access, we can work with you to coordinate the required steps before service begins.

Yes. Send us the building’s instructions when you book. We can plan around concierge or doorman sign-in, service entrances, approved elevator windows, and other access procedures that apply to your property.

Yes. We serve Manhattan walk-ups as well as elevator buildings. Let us know the floor, stair access, and any entry restrictions in advance so we can plan the visit and arrive prepared for the building layout.

In addition to Manhattan, we provide cleaning services across the other four New York City boroughs, including Brooklyn, Queens, Staten Island, and the Bronx. We also extend our coverage into Hudson County, New Jersey, serving cities like Jersey City and Hoboken. This broad service area means clients with properties or businesses in multiple locations can work with a single, reliable cleaning provider rather than coordinating with different companies in different areas. Whether you manage a rental portfolio spread across boroughs or simply need service at two different addresses, we can accommodate that without complication. Get in touch to discuss how we can support multiple locations.

There is not much you need to do. Tidying personal items off floors and countertops beforehand helps our team focus on actual cleaning rather than organizing, which means you get more value from the visit. If there are fragile or irreplaceable items you would like handled with extra care or left untouched, just let us know in advance. Make sure we have clear access to the apartment and that any building-specific entry instructions are shared before the scheduled time. That is really all it takes. Our team handles everything else. The simpler your prep, the smoother the whole appointment goes for everyone involved.