How does Cleaning Master onboard a new commercial account?

Our onboarding process is designed to be thorough without being time-consuming on your end. It typically begins with a consultation to understand your facility, your cleaning priorities, your schedule requirements, and any specific protocols we need to follow. From there, we put together a customized service plan and walk you through it before anything is finalized. Once you’re ready to move forward, we handle the logistics of staffing, access coordination, and supply setup. Your dedicated customer manager is involved from day one and remains your primary point of contact throughout. Most clients find the transition straightforward, and we work hard to make sure the first visit sets the right tone.