How do I request a free re-clean under the satisfaction guarantee?
Requesting a re-clean is simple. If your cleaning falls short of expectations, contact us within 24 hours of your appointment by phone or email and let us know which areas you’d like revisited. Our team will follow up promptly to schedule the return visit at a time that works for you. You won’t need to fill out forms or go through a lengthy process. Clear communication is all it takes. We appreciate honest feedback because it helps us improve and ensures our team is held to the right standard. Don’t hesitate to reach out if something isn’t right. We want the chance to make it better.