Can I skip or reschedule a recurring cleaning visit?

Yes, life happens, and we understand that schedules change. If you need to skip or reschedule a visit, we ask that you give us as much advance notice as possible, ideally at least 24 to 48 hours, so we can adjust our team’s schedule accordingly. Skipping visits occasionally won’t affect your recurring rate or standing with us. However, if your home has gone longer than usual between cleans, the visit may take more time than a standard appointment, which could affect pricing. We’ll always communicate clearly about this beforehand. Our goal is to be a flexible, dependable partner rather than a rigid service you have to work around.