Can I request the same cleaner for every visit?

In many cases, yes, and we understand why consistency matters to homeowners who want familiarity with the same person entering their space regularly. We do our best to accommodate requests for a consistent cleaner, especially for recurring clients on a set schedule, since it builds trust and helps our staff learn the specific preferences of your household over time. That said, scheduling conflicts, time off, or route changes can occasionally require a substitution. When that happens, we make sure whoever fills in is briefed on your preferences so the quality of service stays consistent even if the face changes for a particular visit.