ABOUT

CLEANING

MASTER

"TRUSTED LEADER IN THE NYC CLEANING INDUSTRY.

Founded in 2012 by entrepreneur Parviz Shahidi, Cleaning Master set out with a decisive goal: to deliver superior, reliable cleaning services, swiftly becoming a vital resource for New Yorkers. Parviz tapped into a notable demand for upscale residential and commercial cleaning solutions within New York’s dynamic setting. Now, with over 35,000 service bookings to its name, Cleaning Master has cemented its role as a trusted leader in the NYC cleaning industry.

The company began its journey with modest promotional strategies, employing brochure distributions and direct mail campaigns to garner its first wave of clientele. These foundational marketing initiatives proved fruitful, attracting a broad spectrum of customers from residential homes to business offices.

By 2016, Cleaning Master had ascended to become the premier service provider for Amazon Home Cleaning Services, meticulously adapting their offerings to suit the specialized needs of New Yorkers.

As the pandemic unfolded, Cleaning Master, like many businesses, experienced brief operational halts due to citywide lockdowns. Yet, the dedication of our clientele remained unshaken. They maintained connection with innovative interactions, reinforcing their confidence and reliance on our services.

WHY CLEANING MASTER?

At Cleaning Master, we recognize the critical need for dependable, high-quality cleaning services in New York City. That's why we are committed to comprehensive training for all team members and conduct in-depth background checks to uphold our rigorous standards. Our experienced management is always available to ensure that communications are seamless and cleaning tasks are performed expertly.

We take great pride in our adaptable service options and competitive pricing structures. Whether you require an extensive one-time clean or regular upkeep, our team is fully prepared to accommodate your requirements. We offer a diverse array of cleaning services throughout New York City, serving areas like Manhattan, Brooklyn, Queens, and beyond.

OUR VISION –
CUSTOMER SATISFACTION IS EVERYTHING

For Cleaning Master, the old adage 'the customer is always right' truly guides our operations. We are committed to achieving complete customer satisfaction and will go to great lengths to meet this goal. This includes conducting after-hours walkthroughs in Soho, managing early morning supply deliveries in Staten Island, or sourcing custom cleaning products based on specific client requests. Our approach is tailored to meet the individual needs of each client, ensuring that regardless of the size or scope of their requirements, they receive our utmost attention and service. This client-centered philosophy has helped Cleaning Master to become one of the highest-rated cleaning services in New York City.

OUR COMMITMENT TO EXCELLENCE AND GROWTH

Cleaning Master's success is primarily due to its employees who do their job well and with love. Our employees earn above the minimum wage in New York City, and we also provide various benefits, sick leave, and the opportunity to grow within the company, so our employees are not just temporary employees, but family.

Cleaning Master supports its employees by providing expert experience, various training programs, to achieve its main goal - an impeccable reputation as the leading cleaning company in New York City. But we do not stop at New York, so we expand our services to Connecticut, Massachusetts, Washington (DC), Texas, California, and Illinois.

“ IMPECCABLE STANDARDS, WHICH MAKE OUR CUSTOMERS HAPPY.

We have about 1400 positive reviews on Amazon. Cleaning Master has a huge experience of working in various conditions in our beloved city of New York. We work exclusively according to impeccable standards, which makes our services high-quality, and customers happy. Cleaning Master provides cleaning services for high-class housing, business complexes in Brooklyn, Manhattan.

HEAR FROM OUR SATISFIED CUSTOMERS

"The service was affordable and the customer service from beginning to end was great. Aisuluu did an excellent job! She was on time and patient. I am so happy I used them and will definitely use them again. Listen, before you call anywhere else, call Cleaning Masters! At first I was like "wonder if these reviews are real" ...lol. But then I used the service and saw that they deserve all the 5-star reviews they've got. Happy with the service!"

Jade Ashley

Google

"What a fabulous service. I had a deep cleaning today that was amazing. Two wonderful, energetic young women showed up and worked like whirling dervishes cleaning my apartment. They were darling, friendly and extremely efficient. Tonight, I can eat off my floors. A very happy customer here."

Luke Ross

Google

"Can I give more than 5 stars?! Excellent, excellent work—so thorough and so thoughtful, even for a "deep" cleaning! It's like a whole new home."

Fritz Brantley

Amazon