AIRBNB & SHORT-TERM RENTAL CLEANING, MANAGEMENT, AND MAINTENANCE – TRUSTED BY NYC HOSTS SINCE 2012

At Cleaning Master, we’re proud to work with some of the biggest names in the rental industry, like Blueground, while maintaining the same level of care and dedication for individual hosts managing a single Airbnb. Whether you’re an established operator or just getting started, we elevate your rental to the highest standard.

When it comes to maintaining short- and long-term rentals in New York City, flexibility, reliability, and attention to detail are non-negotiable. At Cleaning Master, we’ve been setting the standard for Airbnb and rental property services since 2012. Trusted by industry leaders and independent hosts alike, we provide expert cleaning, property management, and maintenance solutions that help our clients consistently achieve stellar guest reviews.

Our Solution

WHY NYC HOSTS CHOOSE CLEANING MASTER

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Same-Day Cleaning & Inspections:

We know firsthand how important flexibility is in the fast-paced world of short-term rentals. That’s why we offer same-day cleaning and inspection services, ensuring your property is always guest-ready, even on the tightest schedules.

Seamless Operations:

Our process is fully automated, with invoicing, scheduling, and notifications integrated into one streamlined system. Plus, our managers are available 7 days a week to assist with any questions or last-minute changes.

Building Connections for Smoother Service:

We have established contacts in many New York City buildings, and many of these buildings know and trust us. This makes coordinating cleanings and property access faster and more efficient.

Eco-Friendly, Smart Practices:

Sustainability matters to us and to your guests. We exclusively use eco-friendly cleaning products and always recommend doing laundry instead of buying new linen. Our partnered laundry service provider is widely regarded as the best in NYC—trust us, we’ve checked!

Unmatched Client Retention:

We’ve retained all of our short- and long-term rental clients since 2012—a testament to our commitment to quality and our ability to deliver results.

1. PROFESSIONAL CLEANING WITH INSPECTION REPORTS

New Yorkers trust Cleaning Master to clean and maintain their home furnishings with the same attention to detail we provide to our commercial clients. Whether it’s your family’s couch, dining chairs, or upholstered beds, we ensure a deep clean that leaves your furniture fresh, soft, and allergen-free.

2. TURNOVER SERVICES TAILORED TO NYC HOSTS

We know that short-term rentals often require fast, back-to-back turnovers. Our efficient cleaning teams are trained to handle rapid turnovers, ensuring your rental is sparkling clean and guest-ready within hours. Need same-day service? We’ve got you covered, even for last-minute bookings.

COMPREHENSIVE SERVICES FOR SHORT- AND LONG-TERM RENTALS

3. RESTOCKING ESSENTIALS & LAUNDRY SERVICES

Our team conducts a detailed inspection after every guest stay, identifying any damages, missing items, or maintenance needs. We report issues immediately and can coordinate repairs on your behalf, so you can avoid costly downtime between guests.

4. ROUTINE INSPECTIONS & MAINTENANCE SUPPORT

In a city that never sleeps, neither do we. Cleaning Master provides 24/7 emergency maintenance services, ensuring that any urgent repairs are handled promptly. From plumbing issues to appliance repairs, our team works with trusted local professionals to resolve problems quickly and efficiently.

HOW WE HELP YOU SUCCEED

Earn Better Reviews:

Cleanliness is a major factor in guest satisfaction. Thanks to our meticulous cleaning standards and inspection reports, our clients consistently receive glowing feedback tied directly to the condition of their properties.

Save Time & Money:

By using eco-friendly products and promoting sustainable practices like laundry services over buying new linens, we help you save on operating costs while appealing to environmentally conscious guests.

Minimize Stress:

With automated scheduling and a dedicated manager available 7 days a week, you’ll never have to worry about coordinating logistics or handling last-minute changes.

Leverage Local Expertise:

As a trusted name in NYC’s rental market for over a decade, we bring a level of efficiency and reliability that only comes with deep local knowledge and experience.

Customize your cleaning experience!

READY TO STREAMLINE YOUR AIRBNB OR RENTAL PROPERTY? CONTACT US TODAY!

Ready to take your rental property to the next level? With Cleaning Master, you’ll benefit from professional cleaning, expert inspections, and seamless management services designed to keep your guests happy and your operations stress-free. Reach out today and see why we’ve been NYC’s trusted partner for Airbnb and rental property services since 2012.

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ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS

Service

How many people come to clean?

It depends on our schedule and the type of cleaning services you need - anywhere from 1 person to 2 people. The minimum work hours for one person is 2 hours. Hours are listed in labor-hours, meaning that a 4-hour appointment could either be one pro working for 4 hours or two pros working for 2 hours.

Is there an extra charge if I have a pet?

We have a standard extra charge of $25 if you have pets, as this accounts for the extra work required to perform a thorough cleaning of your apartment. However, there are certain situations where not ALL pets shed severely, in which case, please let us know if this is the case in your booking requests, and we will waive the pet fee.

What supplies do I need to provide?

Your only responsibility is to provide us with a mop, a bucket, a broom, a toilet brush, and a step stool or ladder. And if you have a pet or carpeting, you should also supply a working vacuum cleaner. We do not provide these primarily for hygiene reasons, as we do not want to bring any unnecessary contaminants into your home.

Again, Cleaning Master cleaning staff do not provide a vacuum, conventional mop & bucket, step stool, or a toilet brush.

Cleaning Master provides all the cleaning products (EPA registered), including rags and paper towels, for cleaning.

What is included in a home cleaning?

Most customers want a general surface cleaning and sanitizing of their home, which includes all kitchen and bathroom surfaces wiped and sanitized, furniture dusted, rooms picked up and tidied, floors swept, mopped, or vacuumed if you have a vacuum cleaner, linens changed and beds made if you'd like.

We will clean the inside of the microwave as well. If your home is larger, you can purchase additional time for more rooms.

If you'd like a deep cleaning or move-in/out cleaning - we'll clean all areas noted before as well as inside the fridge and freezer, oven, cabinets, closets, and your interior windows, blinds and baseboards.

What do you not clean?

Our team does not handle the following:

-Exterior windows

-Moving Furniture / Areas inaccessible by heavy furniture

-Carpet cleaning

-Animal waste removal (cat litter or dog waste areas)

-Mold removal

-Industrial cleaning

-Lifting of heavy items

-Surfaces above arms reach

-High ceiling fans (as this poses a safety risk for our staff without the proper gear)

Service Guarentee

What is Cleaning Masters Service Guarantee?

Cleaning Master offers a 100% satisfaction guarantee. We are sure you'll love our cleaning services, but if you encounter any issues, we'll do everything in our power to make it right.

What If Your Technicians Have Damaged My Property?

We are Bonded and Insured, you are protected from any kind of wrongdoing. We process complaints received only within 48 hours from the end of the cleaning.