APARTMENT CLEANING SERVICES IN NEW YORK CITY
Our committed staff members are enthusiastic about meeting our clients' expectations for comfort and cleanliness.
Picture yourself returning home to a spotlessly clean kitchen, spotless beds, a gleaming refrigerator, and dust-free floors everywhere. On your coffee table, a note details every cleaning task we have completed
WHAT'S INCLUDED IN OUR CLEANING SERVICE?
Customize your cleaning experience!
Bedrooms & Common Spaces:
Thorough dusting, wiping down surfaces, making beds, and overall tidying up.
Bathroom:
Deep cleaning of toilets and baths, sanitizing sinks and vanities, floor washing, and towel organization.
Additional Services:
Includes deep cleaning of cabinets, refrigerators, and ovens; laundry services; and window cleaning.
IDEAL CANDIDATES FOR OUR CLEANING SERVICES
Our services are perfectly suited for busy New Yorkers or those who find home maintenance overwhelming. We serve residents who want a tidy, orderly environment but don't have the time to do it on their own. We offer assistance with everything from major cleanups to regular tidiness.
Our techniques promote a clean and safe environment, which is essential in today's world and safe for both people and dogs. Find out why our customers rely on us every day for their cleaning requirements.
WHY CHOOSE CLEANING MASTER?
Customize your cleaning experience!
Skilled Professionals: To provide exceptional house cleaning services, we carefully select and thoroughly train our staff. We guarantee the safety of our employees as well as the preservation and security of your property because we are fully insured, licensed, and bonded.
Satisfaction Guaranteed: We provide a satisfaction guarantee and take pride in our work. We will address and resolve the matter within two hours if you are not entirely happy.
Environmentally Friendly Cleaning: As part of our dedication to eco-friendly practices, we use effective cleaning techniques that are also environmentally friendly. Our goal is to lower our carbon footprint while maintaining moral corporate conduct.
HEAR FROM OUR SATISFIED CUSTOMERS
"The service was affordable and the customer service from beginning to end was great. Aisuluu did an excellent job! She was on time and patient. I am so happy I used them and will definitely use them again. Listen, before you call anywhere else, call Cleaning Masters! At first I was like "wonder if these reviews are real" ...lol. But then I used the service and saw that they deserve all the 5-star reviews they've got. Happy with the service!"
Jade Ashley
"What a fabulous service. I had a deep cleaning today that was amazing. Two wonderful, energetic young women showed up and worked like whirling dervishes cleaning my apartment. They were darling, friendly and extremely efficient. Tonight, I can eat off my floors. A very happy customer here."
Luke Ross
ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS
Cleaning Service for Apartments
How frequently are you able to clean my house?
01
Whenever you need it! Our cleaning services are available weekly, bi-weekly, daily, monthly, or one-time basis.
When your cleaning crew is working, do I have to be present?
02
It's all up to you! But if you would like to leave, you have nothing to worry about. Our cleaning crew is kind, reliable, and trustworthy.
How can I allow your cleaning crew to enter my apartment?
03
If you won't be home when the cleaning is finished, you can simply arrange for our crew to leave a key in the apartment before we depart for security.
What kinds of cleaning services do you not offer?
04
Our team does not handle:
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Exterior window cleaning.
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Moving heavy furniture or cleaning under it.
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Carpet cleaning.
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Animal waste removal (cat litter or dog waste)
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Mold removal.
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Industrial cleaning.
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Lifting heavy items.
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Cleaning surfaces above arm’s reach.
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High ceiling fans, as this requires special equipment for safety.
Which cities are served by your cleaning service?
05
We offer cleaning services throughout New York City, including Manhattan, Brooklyn, Staten Island, Queens and also some areas of New Jersey.
How can I book your service?
06
Easy! Simply click book now on our website to schedule with our self-service booking tool. Or you can call, message, or email our team directly to schedule!
How do you handle cancellations?
01
We allow for full-refund cancellations up to 24 hours before your scheduled cleaning time. If you decide to cancel within 24 hours prior to your scheduled cleaning, we charge a $40 cancellation fee.
Billing & Pricing
How can I pay for your services?
01
You can easily pay for our cleaning services by using a credit card (Mastercard, Visa, American Express, or Discover)
How can I pay for your services?
02
Our services can be conveniently paid for with cash, a credit card (Mastercard, Visa, American Express, Discover), or PayPal.
What is the tipping policy?
03
Tipping is based on your satisfaction with the cleaning service. It is common for clients to tip the cleaning team 15-25% of the total cleaning fee. You can leave a tip via cash or credit card through the dashboard directly to the team once the cleaning is complete.
Guarentee
Do you promise superior quality?
01
Yes, of course! We have a 100% satisfaction guarantee. We work for YOU and greatly appreciate your opinion about our work! We value the impeccable reputation of one of the leading cleaning companies in NYC!
Cleaning Protocols & Etiquette
Do I have to supply cleaning materials?
01
All you need to do is to provide us with a mop, a bucket, a broom, a toilet brush, and a step stool or ladder. And if you have a pet or carpeting, we expect you to provide a functional vacuum cleaner. Don't have one at home? We can provide our own for an additional price.
Cleaning Master cleaning staff do not provide a vacuum, conventional mop & bucket, step stool, or a toilet brush. But we provide all the cleaning products (EPA registered), including rags and paper towels, for cleaning.
What happens if your technicians do damage to my property?
02
We are Bonded and Insured, you are protected from any kind of wrongdoing. We process complaints received only within 48 hours from the end of the cleaning.
What if I just had renovation work done?
03
Post-renovation cleaning is not included in our regular cleaning services. However, if you need post-construction cleaning, please call us for a customized quote.
Cancellation Policy
OUR BLOG
CONTACT US!
Cleaning Master's office address:
Safed Inc. DBA Cleaning Master
244 Madison Avenue #1107
New York, NY 10016
United States
Phone:
Working hours:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
Email: